Open Access Open Access  Restricted Access Subscription Access
Total views : 328

A Review of Quality Systems and its Applications to Libraries

Affiliations

  • Pune University, TA'B', HEMRL, Pune, India
  • Pune University, India

Abstract


ISO 9000 is a series of international standards which provides the basic requirements necessary for establishing a quality system. It focuses a common linkage between the soft and hard side of quality by pulling together quality documentation The author has tried to trace the history and philosophy of quality management and in process has tried to gain perspective and to learn from endeavours as quality management applied to services of applying the same to standardise the library procedures in her library.

Keywords

Quality Systems, Libraries, ISO 9000, Quality Management.

Full Text:

 |  (PDF views: 0)

Refbacks

  • There are currently no refbacks.