SEETHARAMA, S. Management of Information Systems and Services: A Course Module. Journal of Information and Knowledge, [S. l.], v. 27, n. 2, p. 104–111, 2014. DOI: 10.17821/srels/1990/v27i2/49214. Disponível em: https://srels.org/index.php/sjim/article/view/49214. Acesso em: 5 mar. 2025.