RAMAMURTHY, K. Information Enquiries Analysis for Technical Enquiries. Journal of Information and Knowledge, [S. l.], v. 19, n. 4, p. 199–214, 1982. DOI: 10.17821/srels/1982/v19i4/49249. Disponível em: https://srels.org/index.php/sjim/article/view/49249. Acesso em: 8 jan. 2025.