DATE, D. A.; GOKHALE, P. A. Implementation of ISO 9000 in Industrial Libraries:A Case Study. Journal of Information and Knowledge, [S. l.], v. 36, n. 2, p. 65–72, 1999. DOI: 10.17821/srels/1999/v36i2/94413. Disponível em: https://srels.org/index.php/sjim/article/view/94413. Acesso em: 19 sep. 2025.