PARTAP, B. A Gap Analysis to Measure Service Quality of Agricultural and Medical University Libraries of Haryana and Punjab States of India through Users’ Perspectives: Applying LibQUAL+ Model. Journal of Information and Knowledge, [S. l.], v. 58, n. 2, p. 117–125, 2021. DOI: 10.17821/srels/2021/v58i2/152476. Disponível em: https://srels.org/index.php/sjim/article/view/152476. Acesso em: 18 apr. 2025.