KRISHNA, K. M. The Concept of Retail Information Management: Vision 2020. Journal of Information and Knowledge, [S. l.], v. 44, n. 4, p. 421–424, 2007. DOI: 10.17821/srels/2007/v44i4/44247. Disponível em: https://srels.org/index.php/sjim/article/view/44247. Acesso em: 4 mar. 2025.