CHATTARKI, M.; KUNDU, S. A Study on Adoption of Knowledge Management Tools and its Impact on Organizational Performance - A Balance Scorecard Approach. Journal of Information and Knowledge, [S. l.], v. 60, n. 6, p. 399–408, 2023. DOI: 10.17821/srels/2023/v60i6/170958. Disponível em: https://srels.org/index.php/sjim/article/view/170958. Acesso em: 4 mar. 2025.