PRIYA; SHIVARAMA RAO, K. Design and Development of InfoRef using Dialogflow: A 24/7 Online Reference Service Platform. Journal of Information and Knowledge, [S. l.], v. 60, n. 3, p. 185–190, 2023. DOI: 10.17821/srels/2023/v60i3/171042. Disponível em: https://srels.org/index.php/sjim/article/view/171042. Acesso em: 20 apr. 2025.