IGBINOVIA, M. O.; OBI, B. B. User Profiling and Needs Identification as Tools for Quality Service Delivery in Public Libraries. Journal of Information and Knowledge, [S. l.], v. 62, n. 3, p. 161–170, 2025. DOI: 10.17821/srels/2025/v62i3/171461. Disponível em: https://srels.org/index.php/sjim/article/view/171461. Acesso em: 12 jul. 2025.