NAWARATHNE, I. M.; SINGH, A. P. Adaptation of Service Quality for Academic Libraries in Sri Lanka. Journal of Information and Knowledge, [S. l.], v. 50, n. 3, p. 343–356, 2013. DOI: 10.17821/srels/2013/v50i3/43768. Disponível em: https://srels.org/index.php/sjim/article/view/43768. Acesso em: 17 apr. 2025.