GOPINATH, M. A. Quality Assurance in Library Services. Journal of Information and Knowledge, [S. l.], v. 32, n. 2, p. i-ii, 1995. DOI: 10.17821/srels/1995/v32i2/48681. Disponível em: https://srels.org/index.php/sjim/article/view/48681. Acesso em: 9 jan. 2025.