SHAILAJA, P. K. Quality Audits - Effective Tool for Managing Libraries/Information Centres. Journal of Information and Knowledge, [S. l.], v. 31, n. 2, p. 111–113, 1994. DOI: 10.17821/srels/1994/v31i2/48763. Disponível em: https://srels.org/index.php/sjim/article/view/48763. Acesso em: 28 jul. 2025.