NIKAM, K. An Integra Ted Approach to Service Marketing: A Book of Readings on Marketing of Library and Information Services. Edited by Dinesh K. Gupta and Asbok Jambhekar. 2003, Allied Publishers Pvt. Ltd., ISBN: 81-7764-417-3mumbai, Viii+ 328 {paper Back), Rs. 495. Journal of Information and Knowledge, [S. l.], v. 40, n. 4, p. 439–440, 2014. DOI: 10.17821/srels/2003/v40i4/49079. Disponível em: https://srels.org/index.php/sjim/article/view/49079. Acesso em: 19 apr. 2025.