SRIDHAR, M. Customer Satisfaction in Libraries. Journal of Information and Knowledge, [S. l.], v. 59, n. 4, p. 197–201, 2022. DOI: 10.17821/srels/2022/v59i4/170647. Disponível em: https://srels.org/index.php/sjim/article/view/170647. Acesso em: 28 mar. 2025.