Usability, Satisfaction and Future Expectations from LIS Links Social Network

Abstract

Purpose: To study the usability, satisfaction and future expectation of the Library and Information Science professionals from LIS Links Social Network. Design/Methodology/Approach: A survey is conducted through questionnaire which is designed in Google Forms and distributed to 22,259 LIS Links members through LIS Links Broadcast Message. The results are analyzed and tally with statistics like LIS Links members, Google Analytics, Feedburner subscribers, Google Plus, Facebook and Twitter followers and so on to arrive at a conclusion. Findings: Gender-wise, male generally use social networking websites more than their female counterparts and they also respond more to any kind of survey. In case of Library and Information Science professionals in India, the users of LIS Links social networking site is higher and even greater than the users of other general purpose social networking site like Facebook and YouTube. Research Limitations: The LIS Links usability and satisfaction survey only cover 1.39% of the total population i.e. 310 respondents out of the total 22,259 LIS Links members. Practical Implications: The findings of the study will help the administrator of LIS Links in fine tuning some of its services and identify the priority areas for future endeavor. Originality/Value: The study will help the associations / organizations in the field of Library and Information Science in identifying core areas of their activities.