Total Quality Management for Library and Information Centres

Authors

  • N. David Livingstone
     DLIS, Andhra University, Visakhaaptnam 530003

DOI:

https://doi.org/10.17821/srels/2005/v42i1/44297

Keywords:

TQM, Total Quality Management, Library and Information Centres

Abstract

Discusses about the indispensability of TQM for betterment and even for Survival. Specifies essentials of TQM and Process for implementation in LICs with a special note on Bench-marking.

Downloads

Download data is not yet available.

References

John Bank. Essence of TQM. New Delhi, Prentice Hall, 1996.

Dhawan (S M). (Ed.) Quest for quality. 46th ILA Seminar Papers, Ahmedabad. Jan. 3-6, 2001.

Rowley (Jennifer). Implementing TQM for Library Services, and Issues. Aslib Proceedings. Vol. 47(1); 1996; p17-21.

Downloads

Published

2005-03-04

How to Cite

David Livingstone, N. (2005). Total Quality Management for Library and Information Centres. Journal of Information and Knowledge, 42(1), 75–80. https://doi.org/10.17821/srels/2005/v42i1/44297

Issue

Volume 42, Issue 1, March 2005

Section

Articles

License

All the articles published in Journal of Information and Knowledge are held by the Publisher. Sarada Ranganathan Endowment for Library Science (SRELS), as a publisher requires its authors to transfer the copyright prior to publication. This will permit SRELS to reproduce, publish, distribute and archive the article in print and electronic form and also to defend against any improper use of the article.

Crossref
Scopus
Google Scholar
Europe PMC
Received 2013-12-31
Accepted 2013-12-31
Published 2005-03-04