Use of Social Media for Effective Library and Information Services among University Students: A Study
Authors
-
Department of Library and Information Science, Jadavpur University, Kolkata – 700054, West Bengal
Arijit Das -
Department of Library and Information Science, Jadavpur University, Kolkata – 700054, West BengalArindam Sarkar
DOI:
https://doi.org/10.17821/srels/2021/v58i2/152394Keywords:
Facebook, Information Communication Technology, Library Services, Social Networking Sites, WhatsAppAbstract
Information communication technology (ICT) plays a key role in the transmission of information between each other. Social networking sites are good examples of a network of communication and it is a good social structural way that allows the user to interact and work with other users. WhatsApp and Facebook are two very popular social media that very much help users to interact each other via text, image, audio, video messaging. This paper was based on a survey that measured the usability of Facebook and WhatsApp for service delivery to the library. An online questionnaire was used to collect information from the respondents. The findings indicated that respondents showed a positive attitude towards the services of library through Facebook and WhatsApp.
Downloads
Metrics
References
Ansari, M. S. and Tripathi, A. (2017). Use of WhatsApp for effective delivery of library and information services. DESIDOC Journal of Library and Information, 37(5), 360-365. https://doi.org/10.14429/djlit.37.5.11090.
Dadzie, P. S. (2007). Information literacy: Assessing the readiness of Ghanaian Universities. Information Development, 23(4), 265-277. https://doi.org/10.1177/0266666907084762.
Facebook (2019). Retrieved from: https://en.wikipedia.org/wiki/Facebook.
Lifewire (2019). Retrieved from: https://www.lifewire.com/what-is-facebook-3486391.
Smart phones (n.d.). Retrieved from: https://en.wikipedia.org/wiki/Smartphone.
WhatsApp (2019). Retrieved from: https://www.whatsapp.com/about/.
Downloads
Published
How to Cite
Issue
Section
License
All the articles published in Journal of Information and Knowledge are held by the Publisher. Sarada Ranganathan Endowment for Library Science (SRELS), as a publisher requires its authors to transfer the copyright prior to publication. This will permit SRELS to reproduce, publish, distribute and archive the article in print and electronic form and also to defend against any improper use of the article.
Accepted 2021-03-30
Published 2021-04-04
