Waiting Lines Affect Customer Satisfaction in Service Delivery

M. S. Sridhar

doi:10.17821/srels/2012/v49i4/43882

Waiting Lines Affect Customer Satisfaction in Service Delivery

Authors

M. S. Sridhar
Library and Documentation, ISRO Satellite Centre, Bangalore 560017

DOI:

https://doi.org/10.17821/srels/2012/v49i4/43882

Abstract

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How to Cite

Sridhar, M. S. (2013). Waiting Lines Affect Customer Satisfaction in Service Delivery. Journal of Information and Knowledge, 49(4), 341–342. https://doi.org/10.17821/srels/2012/v49i4/43882

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Issue

Volume 49, Issue 4, August 2012

Section

Editorial

License

All the articles published in Journal of Information and Knowledge are held by the Publisher. Sarada Ranganathan Endowment for Library Science (SRELS), as a publisher requires its authors to transfer the copyright prior to publication. This will permit SRELS to reproduce, publish, distribute and archive the article in print and electronic form and also to defend against any improper use of the article.