A Review of Quality Systems and its Applications to Libraries

Authors

  • Rekha Mulye
     Pune University, TA'B', HEMRL, Pune
  • N. J. Despande
     Pune University

DOI:

https://doi.org/10.17821/srels/1998/v35i1/48711

Keywords:

Quality Systems, Libraries, ISO 9000, Quality Management.

Abstract

ISO 9000 is a series of international standards which provides the basic requirements necessary for establishing a quality system. It focuses a common linkage between the soft and hard side of quality by pulling together quality documentation The author has tried to trace the history and philosophy of quality management and in process has tried to gain perspective and to learn from endeavours as quality management applied to services of applying the same to standardise the library procedures in her library.

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Published

1998-01-01

How to Cite

Mulye, R., & Despande, N. J. (1998). A Review of Quality Systems and its Applications to Libraries. Journal of Information and Knowledge, 35(1), 3–20. https://doi.org/10.17821/srels/1998/v35i1/48711

Issue

Volume 35, Issue 1, March 1998

Section

Articles

License

All the articles published in Journal of Information and Knowledge are held by the Publisher. Sarada Ranganathan Endowment for Library Science (SRELS), as a publisher requires its authors to transfer the copyright prior to publication. This will permit SRELS to reproduce, publish, distribute and archive the article in print and electronic form and also to defend against any improper use of the article.

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Received 2014-05-17
Accepted 2014-05-17
Published 1998-01-01