Knowledge Management Practices and Organizational Performance in Selected Campuses of Kisii University, Kenya
Authors
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c/o Millicent Auma Ongus, Egerton University Library, P. O. Box 536 – 20115, Egerton
Raymond Wafula Ongus -
Research Division, Kisii University, P. O. Box 408-40200, KisiiNemwel Nyakenyanya Aming’a
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c/o Millicent Auma Ongus, Egerton University Library, P. O. Box 536 – 20115, EgertonConstantine Matoke Nyamboga
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Mount Kenya University, Kigali Campus, P. O. Box 5826, KigaliGilbert Okello
DOI:
https://doi.org/10.17821/srels/2016/v53i5/99677Keywords:
Knowledge Management, Organizational Performance, Kisii University, Higher Learning Institutions, Kenya.Abstract
Knowledge management and knowledge assets have gained much prominence in recent years and are said to improve organizational performance. However, the effects of knowledge management practices on organizational performance are not well known, particularly with respect to the newly established universities in the East African region. The aim of this study was to investigate the effects of knowledge management practices on organizational performance at selected campuses of Kisii University in the South-western part of Kenya. The knowledge management practices identified were knowledge capture and acquisition, knowledge sharing, and knowledge management policies and strategies. The study established that knowledge management practices have a strong and positive effect on organizational performance. Hoarding of knowledge by members of staff was the major knowledge management challenge identified. Recommendations and areas for further studies are indicated.
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Accepted 2016-10-25
Published 2016-11-30
