A Case Study on Quality Assurance in Arjun Singh Central Library of Periyar Maniammai University, Thanjavur, Tamilnadu
Authors
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Anna University of Technology, Coimbatore, INDIA. Cont.: Librarian, Chettinad Vidya Mandir (CBSE School), Puliyur, Karur, Tamilnadu 639 114
P. Selvakumar -
Arjun Singh Central Library Periyar Maniammai University, Thanjavur,TamilnaduK. Thandavamoorthy
DOI:
https://doi.org/10.17821/srels/2013/v50i3/43759Keywords:
University Library, Quality Assurance, Library ServicesAbstract
This study examines the quality assurance in services provided by Arjun Singh Central Library, Periyar Maniammai University, Thanjavur, Tamilnadu. A well structured 125questionnaires were distributed among the library users to find the qualitative services provided by the university library. The questionnaires were checked and out of 115 filled-in questionnaires returned 108(93.98%) were found fit for analysis and out of which 7(6.08%) were considered unusable. The present study demonstrates and elaborates the various aspects of use of information resources and services, physical facilities available and collection of Central Library, Periyar Maniammai University, Thanjavur. It identifies the levels of use of various services provided, and highlights problems faced by the users and satisfaction level of users with the central library collection. Suggestions have been given to make the service more beneficial for the academic community of the university.
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References
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All the articles published in Journal of Information and Knowledge are held by the Publisher. Sarada Ranganathan Endowment for Library Science (SRELS), as a publisher requires its authors to transfer the copyright prior to publication. This will permit SRELS to reproduce, publish, distribute and archive the article in print and electronic form and also to defend against any improper use of the article.
Accepted 2013-12-26
